Developer Terms

These Developer Terms (“Developer Terms”) supplement and form a part of Superhuman’s Terms of Service or, if applicable, the Customer Business Agreement or other such agreement that you have entered into with Superhuman that references these Developer Terms (the “Services Agreement”). References in these Developer Terms to “you”, “your”, and “yours” refer to you, or, if you are entering into these Developer Terms on behalf of an entity or other organization (“Entity”), the Entity you represent. References in these Developer Terms to “Superhuman”, “we”, “our”, or “us” refer to Superhuman Platform Inc. (or its successors or assigns). 

All capitalized terms not defined in these Developer Terms shall have the meanings set forth in the applicable Services Agreement.

By accessing and using the Developer Platform and/or developing or otherwise making Offerings available, you agree to be bound by these Developer Terms. If you do not agree with these Developer Terms, you must not access or use the Developer Platform or make available any Offerings.


1. General  

These Developer Terms cover your use of our developer tools and platforms, including application programming interfaces (“APIs”), API keys, CLIs, sample code, access tokens, software development kits, and any other related software development tools we make available to you (collectively, the “Developer Platform”). The Developer Platform enables you to develop and make available integrations, agents, apps, packs, applications, code, plugins, content, services, extensions, or other offerings that are designed to be used with our Services (“Offering(s)”) by end users (“End Users”). Unless otherwise stated in these Developer Terms, “Services” means all Superhuman products and services listed at www.superhuman.com, along with any software made available by Superhuman in connection with such products and services. As used in these Developer Terms, “End User Data” means (i) any personal data you collect directly from or generate based on a End User’s interaction with your Offerings, (ii) account information, usage data, and other information that we provide to you on End User’s behalf (“Account and Usage Data”), (ii) content that that we provide to you on a User’s behalf which users upload, enter, or otherwise transmit to us when you use our Services; and (iii) outputs generated by our Services based on such content (collectively, ii and iii, “Content”). Content may also encompass all text and images displayed within any application window in which an End User uses an Offering.


2. Developer Guidelines & Requirements

When using the Developer Platform, you must follow the developer guidelines we provide to you (“Developer Guidelines”). The Developer Guidelines form part of and are incorporated into these Developer Terms and may be updated by us periodically at our discretion. Before making your Offerings available to End Users, you are required to submit them to us for review as described in the Developer Guidelines, along with any other information we reasonably request. In some cases, this may include providing us with your Offerings’ source code so that we can verify your compliance with these Developer Terms, which you agree to do.   

You are responsible for ensuring the information describing your Offerings is kept accurate and up to date. If any details about your Offering are incorrect, misleading, or require updates, you agree to correct and/or update them promptly.


3. License Grants and Ownership

(a).Platform License. Subject to your continued compliance with these Developer Terms and the Services Agreement, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access and use the Developer Platform to build and make available Offerings for use in connection with the Services. 

(b). Rights to Usage Data. We may collect data and information regarding your use of the Developer Platform, including data about requests and API use, Offering metadata, and the end user accounts that you access (“Usage Data”). We may use Usage Data for any purpose in connection with operating, improving, and supporting the Developer Platform and the Services, as further described in our Privacy Policy.

(c). Hosting Rights. We may make your Offerings available to users by hosting them on our online marketplace (or that of our partners) or through other means. You hereby grant us a non-exclusive, sublicensable (through multiple tiers), transferable, fully paid-up, royalty-free license to reproduce, prepare derivative works of, publicly display, publicly perform, and distribute any Offerings you develop, create, or to which you contribute.

(d). Ownership. As between Superhuman and you, Superhuman does not claim ownership of your Offerings or any of your source code. You reserve all rights not expressly granted in these Developer Terms, including any goodwill associated with your Marks. Superhuman and its licensors retain all ownership and other rights (including all intellectual property rights) in the Developer Platform, the Services, and any Superhuman Marks (including associated goodwill). Any feedback, comments, or suggestions provided by you about the Developer Platform, the Services, or any other Offerings (“Feedback”) is at your discretion, and we may use such Feedback for any purpose, at our sole discretion.


4. Superhuman Responsibilities

Superhuman may process Account and Usage Data and Content as permitted by these Developer Terms, as described in our Privacy Policy, and as otherwise required to operate the Developer Platform and the Services. If you or your Offerings send any End User Data to the Developer Platform or the Services on an End User’s behalf, our processing of such data will be subject to a separate agreement between us and either the End User or the End User’s organization, business, or other legal entity (in cases where the End User is accessing the Offering via an enterprise subscription to our Services).


5. Developer Responsibilities

You are solely responsible, at your own expense, for the development, operation, security, and support of your Offerings. You further agree as follows:  

a.End User Terms. You must ensure all of your End Users enter a valid and enforceable agreement that governs their use of your Offerings (“End User Terms”). Your End User Terms must comply with all applicable Laws, including those relating to data privacy, data transfer, international communications, or the export of technical or personal data. If you do not have the End User agree to your own End User Terms, you expressly agree that the Default Developer EULA located at http://superhuman.com/legal/terms/defaulteula (“Default EULA”) will apply to your End Users’ use of your Offering unless and until you have entered into separate End User Terms with your End Users. We have provided the Default EULA for your convenience; however, we are not responsible for any terms contained in the Default EULA. If you do not agree with, or do not wish to use, the Default EULA for your Offering, you must supply your own End User Terms.

b.Privacy. 

i. Compliance with Laws. You must ensure that your Offerings and your collection or processing of End User Data comply with all applicable laws, including but not limited to international, federal, state, provincial, and local laws, rules, and regulations relating to data privacy and security (collectively, “Laws”). 

ii. End User Privacy Policy. You must provide a clear, complete, legally adequate, and conspicuous privacy policy, and any additionally required data protection terms (collectively, “End User Privacy Policy”), to each End User from whom you or your Offerings collect, access, or otherwise process End User Data. Your End User Privacy Policy must (A) notify End Users that you (and not Superhuman) are responsible for the privacy, security, and integrity of all End User Data processed by you or your Offerings; and (B) provide clear and complete information to End Users regarding your access, collection, disclosure, transfer, storage, and other processing of End User Data, the choices and rights available to them, along with all other disclosures required by Law. You must comply with your End User Privacy Policy and promptly, and in accordance with Laws, notify us and your End Users of any material changes to your End User Privacy Policy. 

iii. Restrictions on Use. You agree to use End User Data only for purposes that these Developer Terms and End User Privacy Policy permit. End User Data obtained directly from the End User should only be used for the limited purposes for which a user has given you permission to do so and in accordance with the End User Privacy Policy.

iv. Obtaining Consents. You are responsible for obtaining all necessary rights, consents, and permissions for the processing of End User Data, and must ensure that all such use complies with your End User Terms, End User Privacy Policy, and all Laws.

c.   Security. 

i. Standards. You must use industry-standard security processes and procedures that are reasonable and appropriate for the End User Data you process, and you must comply with all security, technical, coding, encryption, and authentication requirements established and provided by us (including as set forth in the Developer Guidelines).

ii. Security Incident. Unless prohibited by Law, you must notify Superhuman promptly but no later than 48 hours after you become aware of any actual or suspected (a) unauthorized access, acquisition, use, disclosure, modification, loss or destruction of End User Data; (b) security vulnerability present in your Offerings; or (c) issues involving your Offerings that degrade our systems or networks (each, a “Security Incident”). You must provide Superhuman with all relevant information regarding the Security Incident, including how it may impact the Services, End Users, and End User Data. You further agree to provide any further information and assistance we may reasonably request, including access to relevant code to allow us to ensure that there will be no additional risks to the Developer Platform or our Services. You are solely responsible for all expenses related to the investigation and remediation of the Security Incident, including, but not limited to, breach notifications, reporting, and credit monitoring, in accordance with Laws and industry standards. Before making any Security Incident notifications that refer directly or indirectly to the Developer Platform, the Services, or Superhuman, you must obtain our written consent. You agree to indemnify and hold Superhuman and its Affiliates harmless from any liability or damages that result from any Security Incident.

d.   Permitted Communications with Offering End Users. You may use Account and Usage Data to communicate directly with End Users only as expressly consented to or requested by such End Users, and in accordance with your End User Privacy Policy. You are not permitted to send advertising or marketing messages within any Offering without our express written consent or otherwise in violation of any Law. You must not use the fact that an End User is a Superhuman user or customer as the basis for sending them any marketing or advertising messages.

e.   Support and Maintenance. You are solely responsible for providing support and maintenance for your Offerings in accordance with your End User Terms for such Offerings. We have no obligation to provide maintenance or support for Offerings, the Developer Platform, or to your End Users, nor to fix any errors or defects. If, in our discretion, we provide any updates, modifications, enhancements, or other new releases to the Developer Platform, such materials will be deemed included in the “Developer Platform” under these Developer Terms unless we specify otherwise.


6. Monetization of Offerings

If you publish or make available any Offerings to End Users for any type of fee, then this Section 6 will apply to such Offerings unless we have entered into a separate written agreement with you governing the commercialization of your Offerings.

a. Pricing. You are responsible for setting any fees, discounts, and other related pricing terms for your Offerings (“List Price”). However, at our discretion, we may impose additional rules and restrictions on List Prices, which may include (but are not limited to) limits on how frequently you may adjust a List Price, minimum or maximum List Prices, or the period of time required before a new List Price becomes effective following modification of the List Price.

b. Payments. Except as otherwise expressly agreed by us in writing and subject to your compliance with these Developer Terms, Superhuman will pay you a percentage of the net proceeds derived from your provision of your Offerings for any type of fee or payment (“Revenue Share”). Your Revenue Share is described in more detail here or through the Services (the “Revenue Documentation”) or, if you have signed a partnership agreement with us, as specified in that agreement. All payments will be made in US dollars (unless another currency is specified in the Revenue Documentation). 

c. Taxes. You are responsible for any taxes resulting from our payments to you for sales of your Offerings. Unless otherwise stated, the amounts due to you hereunder are exclusive of any taxes that may apply to such payments. If we determine in good faith that any sales, use, value-added, withholding, or similar taxes (collectively, “Taxes”) are owed by you in connection with the sale or distribution of your Offering, we may deduct and withhold the amount of such Taxes from any Revenue Share payable to you and remit such Taxes to the applicable taxing authority. The Revenue Share net of such Taxes will be deemed payment in full.

d. Bundled Offerings. We may invite you to include your Offering(s) as part of a bundle of Offerings developed by us or other developers (a “Bundle”). The inclusion of your Offering in a Bundle may be subject to an additional review and approval process that may require you to furnish additional materials and information relating to your Offering. Approval of your Offering for inclusion in one of our Bundles does not obligate us to include your Offering in the Bundle that is finally sold, or to sell the Bundle at all. If your Offering is selected to be part of a Bundle, we will negotiate separate pricing terms with you that will apply only to sales of that Offering as part of the Bundle.

e. Trials and Discounts. We may also allow you to provide your Offerings to End Users on a trial basis, at no cost, at a reduced price, or through other discount mechanisms as we may determine.


7. Conditions on Use; Monitoring

a. Conditions. You must not (and must not permit any third party to): (a) use the Developer Platform for anything other than building, developing, and making available Offerings in accordance with the Developer Guidelines; (b) modifying or creating any derivative works of the Developer Platform (except to the extent your Offerings are deemed derivative works under applicable law); (c) taking any action that would cause the Developer Platform to be subject to third-party terms, including, but not limited to, any “open source” software license terms; (d) making any calls to the Developer Platform that are not driven by a request from an End User or the Offering itself, other than as part of reasonable testing of your Offerings with the Developer Platform; (e) copying, framing or displaying any elements of the Services through your Offerings or use the Developer Platform with Offerings that substantially replicate any features or functionality of the Services, except as expressly authorized by Superhuman in writing; (f) copying, distributing, selling, sublicensing, renting or leasing the Developer Platform or any access key provided by Superhuman or use such items for hosting, service provider or like purposes; (g) accessing the Developer Platform for competitive analysis or disseminating performance information (including uptime, response time and/or benchmarks) relating to the Developer Platform or the Services; (h) interfering, circumventing, delaying, or otherwise inhibiting any End User’s acceptance of or compliance with any agreement with Superhuman;  (i) charging End Users, directly or indirectly, for use of or access to the functionality of the Services or Developer Platform (provided however, the foregoing does not prohibit you from charging fees for your Offerings); or (j) using the Developer Platform in violation of Superhuman’s Acceptable Use Policy.  

b. Violation Notification & Action. You must immediately notify us if you become aware of any use of your Offerings by any third party in violation of the Services Agreement, and take reasonable actions to limit or terminate such third party’s use of your Offerings. In such instances, we reserve the right (but not the obligation) to take action against the third party, including by enforcing our intellectual property rights in the Developer Platform or Services against such third party. You agree to cooperate with us in connection with any such action, including, if necessary, being joined as a party to such action. We may, in our sole discretion, also (x) disable, freeze, throttle, suspend, limit or remove, in part or in whole, any Offering or any related functionality, (y) halt any transaction, or (z) take other actions required to restrict access to or availability of any content that does not comply with these Developer Terms or that otherwise might adversely affect the Services or our End Users. 

c. Monitoring. We may monitor your usage of the Developer Platform. If we determine (i) you are in breach of these Developer Terms, or (ii) your use of the Developer Platform is negatively impacting the Developer Platform or our Services, or (iii) your use imposes a material risk to our business or our other customers, we may limit your access to the Developer Platform or your ability to make your Offerings available through our online marketplace. You acknowledge and agree that Superhuman may need to access the source code for your Offerings to perform troubleshooting and address concerns related to privacy, security, service, and system performance. 


8. Source Code

If you choose to publish, share, or otherwise make publicly available your Offering’s source code in connection with your use of the Development Platform (such source code, “Published Source Code”), you acknowledge and agree that the Published Source Code will be made available to other users of our Services. You hereby grant, and represent and warrant that you have the right to grant, Superhuman and End Users a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to reproduce, prepare derivative works of, publicly display, publicly perform, and distribute your Published Source Code in whole or in part, under the terms of the Apache 2.0 open source license. You are solely responsible for any claims arising from your Published Source Code. If you do not have the right to grant the foregoing license, you may be subject to liability.


9. Use of Marks

You hereby grant us a non-exclusive, sublicensable, transferable, royalty-free, fully paid-up license to use your name, logo, trademarks and tradenames (“Marks”) to identify you as a developer of Offerings and to promote your Offerings, the Services, and the Developer Platform on our website, in advertisements, and in any other public or private marketing materials, subject to any trademark usage guidelines you provide to us. You may terminate our license to your Marks in marketing materials upon written notice, and we will promptly remove such Marks from our marketing materials to the extent commercially feasible. Following termination of our license, we may continue to use any printed materials that contain your Marks and were printed prior to the termination of this license until such materials are exhausted.


10. Sandbox Terms

We may provide you with access to one or more sandbox instances of our Services, solely for the limited purposes of developing, testing, or demonstrating your Offerings. Notwithstanding anything to the contrary in the Services Agreement, you acknowledge and agree that such sandbox instances of our Services must not be used for production purposes or for purposes of evaluating or purchasing subscriptions to our Services. Any availability, support, and data export or retention commitments that apply to the production version of our Services do not apply to the sandbox instance of our Service.


11. Published Content

In addition to your Offerings, you or your authorized users (if you are an Entity) may, in your sole discretion, periodically elect to make certain content, text, and output publicly available on our marketplace in the form of published documents, templates, websites, forms, and surveys embedded in or derived from our Services (collectively, “Published Content”). If you or your authorized users make such Published Content, you hereby grant Superhuman a perpetual, irrevocable, fully transferable, and sublicensable (through multiple tiers), worldwide, non-exclusive, royalty-free license: (a) to reproduce, electronically distribute, transmit, have transmitted, perform, display, store, and archive any Published Content; and (b) to make, have made, copy, modify, make derivative works of, use, sell, import, and otherwise distribute any such Published Content under all applicable laws.


12. Termination

These Developer Terms will remain in effect until terminated.

a. By Developer. You may terminate these Developer Terms at any time by doing all of the following: (i) ceasing all use of the Developer Platform and any relevant developer credentials, (ii)  removing all of your Offerings from our marketplace, and (iii) ceasing to provide Offerings to End Users.

b. By Superhuman. We may terminate these Developer Terms (i) at our convenience, upon 30 days’ notice to you or (ii) for cause, if you breach any provision of these Developer Terms and do not cure such breach within 10 business days after written notice of the breach. Notwithstanding the foregoing, we may immediately terminate these Developer Terms in our discretion in cases of willful or significant breaches by you, or for breaches of these Terms that are incapable of being cured. We may also suspend your use of the Developer Platform (including the use or provision of any Offerings) or terminate these Developer Terms immediately (x) if we are required to do so by Law, (y) if we cease to offer the Developer Platform or our Services, (z) or if we determine, in our sole discretion, that continuing under these Developer Terms could result in legal or business liability.

c. Effect of Termination. Upon suspension or termination of these Developer Terms or your access to the Developer Platform, you must cease using the Developer Platform and, in the case of termination, at our request, return or destroy any information that we shared with you under these Developer Terms and which was marked as confidential or would normally be considered confidential information by a reasonable party under the circumstances. Sections 1, 3, 6, 8, 11, 12(c), 12(d), 13, 14, and any other sections that by their nature should survive termination will survive any termination of these Developer Terms. After termination, you will have no further access to the Developer Platform or to any End User Data you uploaded to the Developer Platform unless you have separately retained a local copy of such End User Data.

d. No Liability. We will have no obligation or liability resulting from termination or suspension of these Developer Terms as permitted above.


13. Warranties

You represent and warrant the following:

a. You have full power and authority to enter into and perform your obligations under these Developer Terms (including to use and make your Offerings available) without violating this or any other agreement that you are a party to. 

b. You have all necessary rights in your Offerings, including third-party components, and End Users’ use of your Offerings will not violate Laws or infringe any rights of any third party, including but not limited to any intellectual property rights and privacy rights.

c. The publication or sale of your Offerings will not violate any third-party terms of service, policy, or license to which you are bound.

d. Your Offerings do not currently and will not in the future contain any viruses, spyware, “Trojan horses,” or other “malware” or harmful code.

e. You will not suggest any affiliation with us, including any suggestion that Superhuman sponsors, endorses, or guarantees your Offerings.

f. You will not distribute or resell our Services or make any representations, warranties, or commitments regarding us or on our behalf with respect to our Services or the Developer Platform.


14. Indemnification

You agree to defend, indemnify, and hold harmless Superhuman and its parents, subsidiaries, affiliates, licensors and suppliers, and each of their respective officers, directors, employees, and agents from and against any and all third-party claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) End Users’ use of and access to your Offerings; (b) your violation or alleged violation of these Developer Terms, including without limitation any breach of your representations and warranties; (c) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (d) your violation of Law; (e) your Offerings or any content submitted via your Offerings, including without limitation misleading, false, or inaccurate information; or (f) your gross negligence, fraud, or willful misconduct. We may, at our own expense, participate in the defense and settlement of any claim subject to the above indemnities with our own counsel. You must not settle any claim subject to the above indemnities without our prior written consent (not to be unreasonably withheld).


15. Independent Development

You acknowledge that we develop our own products and services and work with many other partners and developers in furtherance of our Services and the Developer Platform, and that we and/or these third parties could develop products or services that are similar to your Offerings. You agree that your participation as a developer on the Developer Platform is not exclusive and does not limit Superhuman or third parties from also using our Developer Platform and building offerings.


16. Superhuman Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE DEVELOPER PLATFORM IS PROVIDED “AS IS” AND “WITH ALL FAULTS.” SUPERHUMAN AND ITS THIRD PARTY LICENSORS DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND GUARANTEES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, AND FITNESS FOR ANY PURPOSE. SUPERHUMAN MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE RELATED TO RELIABILITY, ACCURACY, OR COMPLETENESS OF THE DEVELOPER PLATFORM, THAT SUPERHUMAN WILL CONTINUE TO OFFER THE DEVELOPER PLATFORM OR ITS ONLINE MARKETPLACE, OR THAT USE OF OUR SERVICES IN CONJUCTION WITH YOUR OFFERING, THE DEVELOPER PLATFORM, OR ENGAGEMENT WITH OUR ONLINE MARKETPLACE WILL BE SECURE, TIMELY, UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS OR EXPECTATIONS. 

YOU MAY HAVE OTHER STATUTORY RIGHTS, IN WHICH CASE THE DISCLAIMERS ABOVE WILL APPLY TO THE FULL EXTENT PERMITTED BY LAW.


17. Changes to Platform

Periodically, we may make updates or modifications to the Developer Platform or the Services (each, an “Update”). As a result of such Updates, future versions of the Developer Platform or Service may not be compatible with Offerings developed using previous versions of either. If we reasonably expect our Updates to have a material impact on your existing Offerings, we may, at our sole discretion, notify you in advance of the Updates. Regardless of whether we provide you with notice of the Updates, we will not have any liability resulting from any Update that impacts you, your Offerings, or your End Users.


18. Changes to Terms

We may make changes to these Developer Terms at our discretion. If we make changes, we will notify you at least thirty (30) days before the changes take effect. We will also post the updated version of the Developer Terms on our Site and change the “Last Updated” date at the top of these Developer Terms to indicate when the changes took effect. It is important for you to regularly review these Developer Terms for any modifications. Continuing to access or use the Developer Platform after this new date means you accept the updated Developer Terms. If you do not accept the changes to the Developer Terms, your sole remedy is to cease accessing and using the Developer Platform and providing your Offerings from the date the changes take effect.

Last Modified: October 29, 2025